Upstate Volleyball Club Refund Policy

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At Upstate Volleyball Club, we are committed to providing a positive and rewarding experience for all of our athletes and families. We understand that unforeseen circumstances may arise, and we strive to be fair and transparent in our refund policy.

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General Policy

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All registration fees, deposits, and tuition payments are non-refundable unless otherwise stated below.

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Tryouts

• Tryout fees are non-refundable under any circumstances.
   

• If a player is not selected for a team, they are not obligated to pay any additional team fees.
   

Club Fees

• A non-refundable deposit is required to secure a player's spot on a team after tryouts.
   

• Remaining team fees must be paid according to the payment schedule provided.
   

• No refunds will be given after the season begins (defined as the first official practice or team meeting), regardless of the reason for withdrawal.
   

Injury or Illness

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• If a player suffers a season-ending injury or illness before the season starts, a partial refund may be considered at the discretion of the club director.

 

Cancelled Events

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• If practices or tournaments are canceled due to weather, facility issues, or other uncontrollable events, no refunds will be issued. The club will make reasonable efforts to reschedule practices or offer make-up opportunities.
   

Uniforms and Apparel

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• Uniform and apparel purchases are non-refundable once the order has been placed.

 

Exceptions

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• Any exceptions to this policy are at the sole discretion of the club director and must be requested in writing.
   

If you have any questions about our refund policy, please contact us at amber@upstatevolleyball.net.